Shipping Policy

Last Updated: 02-December-2023

Thank you for choosing Crafted By Her for your shopping needs. This Shipping Policy outlines important information about the shipping process, delivery times, and related policies for your orders.

1. Order Processing

a. Order Confirmation: Once you place an order with Crafted By Her, you will receive an order confirmation email. This email includes your order details, shipping address, and order number for reference.

b. Processing Time: Orders are typically processed and prepared for shipment within 2 business days after the order is placed. Some items may require additional processing time, which will be indicated on the product page.

2. Shipping Rates and Methods

a. Shipping Options: Crafted By Her offers a range of shipping options, including standard and expedited shipping. The available shipping methods and associated costs will be displayed during the checkout process. Please select the option that best suits your needs.

b. Shipping Destinations: We currently ship to United States. If your shipping address is in a location not covered by our standard shipping options, please contact our customer support team for assistance.

3. Estimated Delivery Times

a. Delivery Timeframes: Estimated delivery times vary depending on your selected shipping method and destination. These timeframes are provided for your reference and may be subject to change due to unforeseen circumstances. Please note that processing time is not included in the estimated delivery time.

b. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the status and progress of your shipment.

4. International Shipping

For international orders, please be aware that customs fees, import duties, taxes, and other charges may apply. These fees are the responsibility of the recipient and are not included in the product or shipping costs. Crafted By Her is not responsible for these additional charges.

5. Delivery Issues

If your order is significantly delayed, lost, or marked as delivered but not received, please contact our customer support team, and we will assist you in resolving the issue. If you receive a damaged item, please contact us within 6 days of delivery. Provide photos of the damaged product and packaging so that we can promptly address the issue.

6. Contact Us

If you have any questions or require further assistance regarding our Shipping Policy or your specific order, please reach out to our customer support team at info@craftedbyher.com.

7. Policy Changes

Crafted By Her reserves the right to update or modify our Shipping Policy at any time. Any changes to the policy will be reflected on this page with the updated date.